AchieveAble Program Manager

Able Works is a charitable (501(C)(3) non-profit organization based in East Palo Alto, CA and Modesto, CA serving the Bay Area and Central Valley regions of California. Our vision is to live in a society where every individual has the ability to fulfill their greatest human potential. Our mission is to equip individuals with financial education, life skills and assets that enable them to live free from oppression and poverty.

AchieveAble Program:

AchieveAble is designed to ensure maximum higher education opportunity for graduating high school students who are not attending a 4-year college or university can successfully pursue and complete a credential at a local community college (this includes a certificate, an associates degree, or a transfer to a 4-year college).

Position Summary: 

The AchieveAble Program Manager has the critical role for carrying out the vision, execution, and success of Able Works’ programs. The Program Manager will have the triple role of managing the program, coaching, and delivering the lessons which entails the responsibility for planning, recruiting, and executing the Able Works AchieveAble Program in the Bay Area. Responsibilities include managing the program throughout the project lifecycle, gathering and prioritizing participants, volunteers, schools, and Able Works requirements, articulating the vision, and working closely with partners and senior management to deliver a winning product. They are also responsible for participation retention and working with partners and participants to ensure goals are met. The Program Manager identifies refinements to the program and contributes to long-term planning for all aspects of the program.

Summary of Management Responsibilities of the Program Manager:

• Planning the overall program and monitoring the progress
• Setting goals for the program and the people delivering the program
• Developing and managing the criterion for program evaluation and success, especially in regards to formative assessment for life skills, college entrance, and a greater understanding of economic mobility.
• Managing the budget
• Managing the schedule
• Managing risks and issues and taking corrective measurements
• Managing all individuals who are part of the program delivery team
• Managing communication between participants, volunteers, contractors, and Able Works staff to ensure smooth operations
• Aligning the program goals with the overall mission and purpose of Able Works.
• Developing and maintaining program documentations such as the program delivery documents, forms for risk control, evaluation documents
• Measuring OKRs and KPIs and other data analytics to evaluate effectiveness
• Incorporating new learnings to further refine and improve programs
• Delivering program lessons to participants
• Conducting 1:1 coaching sessions with participants
• Regular Activities:
• Program Delivery:
• Manage day to day operations of program according to annual plan
• Equip all stakeholders to fully understand program model (relevant research, target demographics, program components, expected outcomes and progress indicators)
• Organize and maintain a system that participants and program delivery people can follow for maximum effectiveness
• Maintain schedule of weekly and monthly activities to reach program goals
• Communicate regularly with all stakeholders
• Be attentive to issues that could present potential problems and plan how to avoid them
• Communicate weekly progress reports and noteworthy items to Regional Director
• Develop and manage program budget
• Manage established partnerships to ensure program success and sustainability
• Evaluate and modify curriculum as needed
• Manage contracted school advisors and coaches
• Deliver program lessons to participants
• Conduct 1:1 coaching sessions regularly with participants

Learning and Evaluation:

• Develop a measurement plan with Learning and Evaluation Team to measure progress toward meeting program outcomes and progress indicators
• Oversee collection of data through participant tracker, pre- and post-program surveys, and more
• Ensure staff capture all data in a timely and accurate manner
• Attend Data and Evaluation Team meetings on a regular basis to assess progress and learn for opportunities to improve impact
• Monitor progress to plan (progress indicators, and expected outcomes)

Staff and Volunteer Management:

• Develop volunteer strategy to support program as needed
• Recruit, train and manage volunteers

Participant Recruitment:

• Develop and oversee a recruitment strategy that includes pipeline goals
• Outreach and marketing materials for partners and/or participants
• Tracking recruitment activities and progress (pitches, referrals, etc.)
• Capturing prospect information (interest forms)

Community Outreach:

• Identify needed community resources
• Speak on behalf of Able Works and AchieveAble at fundraising, donor, and community meetings to increase awareness and funding potential

Management Responsibilities:

• Develop and implement marketing and outreach plan
• Ensure quality control of cohort experience
• Social cohesiveness of cohorts
• Cultural relevance
• Meeting unique needs of each group
• Ensure data is captured
• Review and remedy challenging cases
• Lead and/or facilitate internal and external meetings
• Identify and train potential leaders for future cohorts
• Evaluate and revise program as needed
• Recruit and manage guest speakers
• Coordinate and collaborate with fellow team members and senior management for program cohesion

Ideal Candidate Will Have the Following Qualifications:

• Bachelor’s degree or equivalent work experience, preferably with case management experience.
• Minimum 2 years experience in high school level teaching or youth development
• Possesses a keen understanding of the unique conditions under-resourced students encounter in their daily lives
• Basic understanding of finances and financial literacy
• Confident and outgoing with an ability to inspire and communicate with classroom teachers and volunteers
• Proven strong communication, both written and oral
• Fingerprint clearances
• Valid California Driver’s License
• Vaccinated against COVID (prior to start)
• Access to a reliable form of transportation and proof of active car insurance
• Strong computer skills, familiar with Google Suite, Adobe, Canva, and Mac OS

Preferences:

• Relationship with and familiarity with schools in Bay Area and partners in the Bay Area education system
  teaching credential
• Master’s degree
• 2-5 years experience in high school level teaching or youth development work
• Small group facilitation and individualized coaching experience
• Spanish language proficiency
• Prior experience in working with underserved, under-resourced youth
• Strong interpersonal skills and cultural/emotional literacy – interact effectively with people from a wide variety of backgrounds, read situations well, adapt behavior to suit the situation, and develop mutually beneficial relationships