Madison Church: South Hill Event Host

Primary Purpose:  To enable community use of the South Hill campus facilities by providing warm hospitality, oversight, and support for guests.

Hours: Typically 0-5 per week, determined by demand for building use and availability of the Event Host

Accountable to: South Hill campus Director of Operations

Education/Experience:

• Enjoys interacting with a diverse range of people
• High school diploma or GED
• Some AV knowledge/willingness to learn
• ServeSafe Manager certified, or willing to gain certification
• Experience in the hospitality or customer service sector is helpful, but not required

Roles/Responsibilities

• Host functions such as banquets, weddings, ceremonies, conferences, open houses, and meetings by welcoming guests, answering questions, offering basic A/V support, and overseeing use of the building.
• Gives tours of facilities to prospective guests, as needed.
  Collaborates with ICCF Community Homes staff members in hosting events in our shared commons areas
• Ensures that events run smoothly, and that the space is left clean and set up how it was found.
• Welcomes guests, provides hospitality, and maintains professionalism at all times
• Becomes familiar with South Hill campus spaces and policies, in order to accurately answer questions to prospective renters
  Communicates with the South Hill campus Director of
• Operations and Administrative Assistant regarding essential event information.
• Oversees kitchen use when required (Madison Church will assist in accessing ServeSafe Manager certification).
• Assists with basic A/V functions in the Commons and Sanctuary as needed (training will be provided, and in depth understanding of the A/V system will not be required)
• Connects with appropriate resources in case of an emergency
• During times periods that do not require active customer service with guests who are in the building, complete administration, cleaning or other tasks on site as assigned