Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?
If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.
This position will provide case management services to refugee and immigrant families, including initial resettlement services, accessing social service and medical providers, ongoing cultural adjustment support, orientations, referrals, and mediation services. The Immigrant Case Worker will work closely with community organizations, churches, landlords, and service providers to promote successful community integration. This position is based in Chicago and requires visits to refugee families primarily in northern Chicago and the surrounding suburbs.
For new arriving refugee families, ensure provision of timely and appropriate services during their first 90 days post-arrival in accordance with program guidelines.
Ensure that eligible immigrants promptly are enrolled in public aid benefits, receive necessary documentation, receive health screenings, secure internet access, obtain clothing & household items, and are enrolled in English classes
Conduct comprehensive assessments with immigrant families, develop individual service plans, and facilitate connections to appropriate services
Conduct welfare assessment home visits with refugee families
Assist immigrants in scheduling and attending appointments with social service and medical providers, at times providing transportation
Provide mediation services between immigrants and outside entities (i.e., neighbors, landlords, volunteers, service providers, etc.)
Provide education/orientation to families around paying housing and utility bills and connect them to financial resources when appropriate
For newly arriving refugee families, ensure continued provision of appropriate services to immigrant families following their initial resettlement
Conduct additional screenings and follow-up evaluations for refugee cases including minors traveling separately from their parents
Maintain timely and accurate client files, case notes, and reporting records
Manage details and arrangements necessary for newly arrived refugee and immigrant cases to ensure proper service provision
Actively participate in department meetings, staff development opportunities, program trainings, community activities, and organizational events
Provide supervision and accountability for department interns
Collaborate with volunteers and Volunteer Services staff to support the work of volunteers engaging with clients to meet the goals of the client’s service plan
Other duties as assigned
KNOWLEDGE, SKILLS & ABILITIES:
Highly self-motivated with strong follow-through and ability to work independently
Adaptable and comfortable working in a fast-paced environment
Strong organizational skills and ability to maintain detailed, accurate records
Strong mediation and problem-solving skills
Cross-cultural experience and/or knowledge of the refugee/immigrant experience
Direct-service experience with vulnerable populations preferred
Excellent communication skills with people of varying English levels
Fluency in Arabic, Swahili, Kinyarwanda, French, Spanish, Dari, Pashto, or Rohingya is desired
MSW or BSW preferred
Understanding of social service provision in Illinois and Chicago
Comfortable working in a team environment
Mature and personal Christian faith
Committed to the mission, vision, and values of World Relief
Desire to serve and empower the Church to impact vulnerable communities
Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
Bachelor’s degree or one year experience working in an office environment similar to social services
MS Office skills required
Valid driver’s license, and ability/willingness to drive 15-passenger van required
Ability to work a flexible schedule including occasional early mornings, evenings, and/or weekends
To apply for this job please visit recruiting.ultipro.com.